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Saltash Town Council, Working for the People of Saltash



The latest statistics and information about Coronavirus in Cornwall are available on the councilís website at and on the governmentís interactive map here

For more information on the rules and guidance visit or  

If anyone has any concerns about whether a business is complying with regulations they should email 

Covid-19 Statement of Service Changes:

The Government announced on 19th July 2021 the roadmap out of lockdown which aims to advise on how to stay safe and help prevent the spread of Coronavirus (COVID-19).  Saltash Town Council has had to comply with the Government advice, and as you can imagine, this will continue to have an impact across the services the Town Council provides for the community to ensure everyone stays safe.

More information on the Governments Roadmap Out of Lockdown can be found by following the link here.

Guildhall Risk Assessment can be downloaded and viewed here

Below is a breakdown of how each service will operate within the Council following the Government four-step roadmap and Public Health England's advice as of 8th March 2021:

Fore Street Recovery Report

Thank you for continuing to shop in your local high street. Itís important to give our essential independent shops the support they need during this difficult time.

Remember to follow the safety measures they have in place to help you feel comfortable when youíre shopping for what you need. 

  • Pavement and floor signage for social distancing
  • Face coverings in shops
  • Sanitiser stations
  • More frequent cleaning
  • Limiting numbers for social distancing
  • Protective screens
  • Encouraging contactless payments


  1. Go with the flow - keep your distance and follow all local signage
  2. Be safe - plan ahead, be considerate, responsible and patient
  3. Remember to wash your hands often. Use the free sanitiser stations, use contactless payment and put on a face covering when needed.

Saltash Town Council Library Hub & Information Service:

Measures have been put in place to avoid the virus spreading and to continue to protect our staff, councillors and the community.

The click and collect service remains accessible to the public, allowing you to order your favourite books online and collect from the library. 

Opening Hours:

The Library is now fully open on Monday, Tuesday, Thursday, Friday between 10.00 a.m. & 5.00 p.m. and Saturday between 10.00 a.m. & 1.00 p.m.

Contact us by telephone on 01752 844846 option 6.

Our Saltash Library Hub Facebook page will continue to be updated day to day and will continue to be an important information portal supporting the library services and our community. 

Customers can continue to use the online service.

Free with your library card are:

  • BorrowBox - online e-books, e audio books.
  • Press Reader -newspapers and magazines
  • Online reservations and renewals:
  • Renewal Hotline 0845 607 6119
  • Telephone 0300 1234 111 OR 01752 844846 Option 3
  • Download your library card onto your Mobile Phone with mobile application - cloudLibrary

Please Note:  Alternative ways to pay for Council Services such as council tax and rent can be accessed via Cornwall Councilís website: OR telephone 0300 1234 100.  

24hr renewals 0845 607 6119

For the Registration Services please contact: telephone 0300 1234 100 or

Click here to download the latest Library Risk Assessment

Service Delivery Department:

Public conveniences in Saltash are available between 8:30am - 5pm Monday to Sunday.

We ask the public to thoroughly wash your hands at home with warm water and soap for the duration of 20 seconds in line with NHS advice and to adhere to the social distancing measures currently in place.

Saltash Town Council Service Delivery General Assistants will be wearing PPE and adhering to Government guidance at all times. Any areas of work will be cordoned off and we politely ask that members of the public respect all cordoned areas for the safety of themselves and members of Saltash Town Council staff.

Download and view the Risk Assessment for the Maurice Huggins Room

Download and view the Risk Assessment for Longstone Garage and Store

Play Areas:

Saltash Town Council has conducted risk assessments and carried out grounds maintenance works at all sites.

When accessing the play areas use is at your own risk and you should:

  • Maintain social distancing within the playground according to the governmentís latest advice.
  • If the playground is too busy then find another playground in which to play.
  • Wash your hands before entering the playground and after you have finished.
  • Use hand sanitiser often.

Saltash Town Council thanks you in anticipation of your co-operation and assistance in this matter.

Stay Safe. 
Download Information Poster.


Saltash Town Council Allotments are open. 

It is vitally important that you follow all the advice about social distancing and hygiene.  It is appropriate that anyone attending the allotment takes care to stay the appropriate distance from others, avoid body contact and wash your hands on a regular basis.  Any plot holder who is self isolating because a household member is ill with Coronavirus COVID-19 should not be visiting the site.

Download full guidance on Allotments (pdf).

Footpaths and Rights of Way:

Public rights of way including footpaths are open.  

However we ask that local residents and workers follow guidelines and consider using alternative routes that do not pass through gardens, farmyards or schools but only where it is safe to do so.

Download the Outdoor Space Risk Assessment. 


The Pontoon is in operation.  A notice is in place providing contact details if further assistance is required.

Download and view the Risk Assessment for the Pontoon


A full copy of the guidance, including the advice on funerals can be viewed here

Funeral services in cemeteries and crematoria are permitted by the Government. There is more risk of catching the virus from somebody who is living, therefore attention should be paid to minimising the risk from living people by following the Government's guidance on social distancing and good hygiene.

The Cemetery Risk Assessment can be downloaded here

Guildhall Administration Service: 

The Guildhall is open to the public in the morning between 9am and 1pm and in the afternoon between 2pm and 5pm.

We are now taking bookings for the hire of the Guildhall and Council Chamber.

We ask all members of the public who wish to access the Guildhall to continue adhering to Hands, Face, Space at all times so that we all remain safe.

You can contact us via telephone, email, the website and social media.  Details as follows:

Telephone: 01752 844846


Social Media: Facebook and Twitter

Guildhall Risk Assessment Phase 6 can be downloaded here.

Finance and Year End (AGAR)

The Finance Department has remained operational throughout the pandemic with measures put in place to allow for the Town Council to continue to operate in the event of any further lockdown restrictions occurring. 

The Scheme of Delegation was reviewed to ensure minimal disruption to work and decision making of the Town Council.  The Scheme of Delegation allowed the Town Council to continue to operate carrying out its day to day functions.

The Scheme of Delegation can be downloaded here

The Annual Business Continuity Plan has been updated to assist in minimising the effects of any health pandemic and major disruption to the Town Council.

The Annual Business Continuity Plan can be downloaded here

Accounts and AGAR have been approved and published you can find more information here.

View our Finance Officer's report on the impact of COVID-19 to Saltash Town Council's finances here

Town Council and Committee Meetings:

In line with current legislation physical face to face meetings have resumed and are held in a Covid secure manner with safety measures in place.  All meetings are open to members of the public and press and those wishing to attend can obtain meeting and venue details from the agendas which are published on our website here.

All meetings are advertised on the Town Council website and social media.  We are also advertising in all or as many noticeboards as possible.

Click here download and view our Risk Assessments and Protocol for Physical Face to Face Meetings

Publication of Delegated Decisions:

Due to the current restrictions of COVID-19 the Town Council have put in place a Register of Delegated Decisions taken under the Scheme of Delegation which do not fall within statutory duties.

Download and view the Register of Delegated Decisions for both Saltash Town Council and Planning and Licensing Applications

You can download the Scheme of Delegation here

Access to Information:

Please note that due to the Covid-19 Coronavirus pandemic, there may be delays in processing requests made under the GDPR and Data Protection Act 2018 and the Freedom of Information Act. We will handle all requests as quickly as possible and keep you informed on the progress of your request.

Town Councillors:

If you are forced to stay indoors due to Coronavirus, the Town Council are here to help you.  Please contact us on:

Telephone: 01752 844846

or contact your Ward Councillor:

Saltash Tamar Ward:

Lewis Challen:

Jean Dent:

Sarah Gillies:

Sarah Martin:

Julia Peggs:

Pete Samuels:

Saltash Essa Ward:

Richard Bickford:

Rachel Bullock:

Gloria Challen: 

Matt Griffiths:

Sheila Lennox-Boyd:

Trematon Ward:

Steve Miller:

Brenda Samuels:

Garry Taylor:

David Yates:

Information about Coronavirus (COVID-19):

Government Guidelines - Roadmap out of Lockdown Spring 2021

Travel Advice

ACAS - Coronavirus Advice for Employers and Employees

Working Safely during Coronavirus

A Guide on What You Can Expect UK


Education and Childcare


Guidance for Households with Possible Coronavirus Infection

Coronavirus Government FAQs - What you can and can't do

Remember the Countryside Code (pdf)

Business Support:

Local  businesses have been enquiring about how they can register for grant support and the latest advice is that letters have been sent to business or correspondence address. Business owners will need to complete an online form with some simple bits of information to be able to pay the grant - the quicker this information is provided the sooner the grant can be paid.

Business Advice -
Visit Growth Hub or call 01209 708660 during office hours.

Businesses rate support
Suppliers Support
Council Tax Support
COVID-19 funding resources and guidance for charities and community groups seeking assistance.

Public Health England:

Public Health England
Public Health England Blog
Public Health Blog About Social Distancing

Prevent the Spread of Infection:

How to Explain to Children
NHS Advice
NHS Test and Trace Statistics


Volunteer Cornwall - Offers of Help

Many local organisations including charities are always looking for assistance with the volume of requests for support. Volunteer Cornwall is leading the coordination and recruitment for new volunteers and we have been asked to actively promote this approach, using them as the first place to make an offer, either as an individual, a group or a business.

Requests for Help

Volunteer Cornwall is also the first place for individual requests for help. They are able to assist individuals and local groups who need help, especially if they are in the shielded or self-isolating groups, are vulnerable or lonely. Please contact Volunteer Cornwall who have guaranteed a local response for any need.

If you know of someone who needs help they can either email: or telephone: 01872 266988


Plymouth City Bus - Service Updates
Stagecoach - Service Updates
GWR - Check your Journey 

Useful Links and Information:

Every Mind Matters
Self Employed Friends: 0300 456 3565
Reed Employment Services
Community Enterprises PL12 has a fantastic list of support and deliveries available in your area
Financial Conduct Authority - Support for Consumers
Cyber-Crime - Tips and Advice
Gingerbread - Single Parent Advice
Post Office Services and Advice
Cornwall Wildlife Trust
24/7 NHS Mental Health telephone support, advice and triage
Help with Food

Rehab 4 Addiction - A guide about guarding mental health during the COVID-19 pandemic. 

COVID-19 had serious impacts on the lives of those living with domestic abuse. For some people, home is not always a safe place. Safer Cornwall continues to do everything possible to ensure that specialist support continues to be available to everyone who needs it.

Cornwallís integrated domestic abuse and sexual violence service, Safer Futures, provides support, safety planning and information via their helpline, text service and online. Safer Futures will also direct people to any additional services that they may need and can liaise on their behalf if appropriate to do so, for example if someone feels they want to access a refuge. 

There is also refuge and support via the Cornwall Refuge Trust website and their 24 hour helpline: 01872 225629.

Saltash Town Council ask that if you identify any local residents who need support, or any local issues related to COVID-19 which need support, please contact the Acting Town Clerk.  The Acting Town Clerk will collate these and escalate to the Town Councilís Community Link Officer at Cornwall Council to assist with allocating support where it is most needed.  

The very best email for all virus queries / information / advice is

Saltash Town Council thank all community groups and volunteers that have come together to support our community during the pandemic and post pandemic period.

Please continue to protect yourself and others.

Hands. Face. Space.

Contact Us:

Saltash Town Council, The Guildhall, Lower Fore Street, Saltash, Cornwall PL12 6JX

Tel: 01752 844846

General Enquiries:

Data Protection Enquiries:

Freedom of Information Enquiries:

Opening Hours: Mon - Fri 9am to 5pm

Library Opening Hours: Mon, Tues, Thurs, Fri 10am - 5pm, Sat 10am - 1pm