Saltash Town Council
Saltash Town Hall Crest

Coronavirus Latest Updates



Covid-19 Statement of Service Changes:

The Government announced on 23rd March 2020 that they are now enacting further restrictions to minimise the spread of Coronavirus (COVID-19).  Saltash Town Council has had to comply with the Government advice, and as you can image, this will have a significant impact across the services the Town Council provides for the community.

Below is a breakdown of how each service will be affected as of 24th March 2020:


Saltash Town Council Library Hub & Information Service:

It is with regret that further measures have been put in place to avoid the virus spreading and to continue to protect our staff, councillors and the community.  The library service is closed to members of the public effective from Monday 23rd March 2020 until further notice.

Customers can continue to use the online service.

FREE with your library card are:

PLEASE NOTE: No overdue charges will be applied and unlimited renewals are available online or by phone.

Our staff are here to assist by phone / email and we apologies for any inconvenience caused at this time and we are continuing to work in partnership with Cornwall Council to maintain a level of service for the community.

Alternative ways to pay for Council Services such as council tax and rent can be accessed via Cornwall Councilís website: OR telephone 0300 1234 100.  

24hr renewals 0845 607 6119

LATEST NEWS PLEASE READ: Library members who have books or other materials on loan should keep them at home. They can be renewed as many times as needed online or on the 24 hour telephone line 0845 6076119 (please check your contract for charges to 0845 numbers). But overdue charges will be waived during this time. Some reminders for returns and renewals may have been issued before the closures so please ignore these notifications. Please do not leave bags of books etc. outside libraries or post books through letterboxes. Thank you for keeping them safely at home for the time being.


For the Registration Services please contact: telephone 0300 1234 100 OR

Due to the health pandemic the Library Public Consultation has been put on hold until further notice.


Service Delivery:

All public conveniences in Saltash are now closed during the lockdown period. 

We ask the public to thoroughly wash your hands at home with warm water and soap for the duration of 20 seconds in line with NHS advice.  

The Service Delivery Team work schedule has been reduced in line with Government recommendations. Deep cleaning of all Town Council buildings is no longer taking place because the buildings are now closed until further notice.  Notices have been put in place but due to the ever changing Government recommendations notices may not always be up to date.  Please continue to view the website or call the Guildhall on 01752 844846.

Town Council play parks (Ashton Way, Grassmere Way and Honeysuckle Close) are now closed in line with Government guidelines and safety checks will not be carried out during this period.  We ask everyone to stay indoors and keep safe.  Thank you for your co-operation at this time.

Saltash Town Council Allotments remain open.  The National Allotment Society are consulting with central government but as we understand the situation at the moment it is still permitted to visit your allotment plot, to take daily exercise on your own or with a member of your household. 

It is vitally important that you follow all the advice about social distancing and hygiene and not gather together on site.  It is appropriate that anyone attending the allotment takes care to stay the appropriate distance from others, avoid body contact and wash your hands on a regular basis.  Any plot holder who is self isolating because a household member is ill with Coronavirus COVID-19 should not be visiting the site.



The Pontoon remains in operation.  A notice is in place providing contact details if further assistance is required.



We have received a number of questions around cemeteries and burial grounds.


There is now clear guidance from Government and the Local Government Association that crematoria and cemeteries should now be closed to the public, except for funerals or burials. The Health Protection (Coronavirus, Restrictions) Regulations 2020 came in to force on the 26 March and apply to any person who is responsible for a crematorium or burial ground including local authorities and private providers.


Public Health England has now published guidance for care of the deceased with suspected or confirmed coronavirus.


A full copy of the guidance, including the advice on funerals can be viewed here


Funeral services in cemeteries and crematoria are still permitted by the Government, but should be attended by immediate family only, and only where it is safe for them to do so.  There is more risk of catching the virus from somebody who is living, therefore attention should be paid to minimising the risk from living people by following the Government's guidance on social distancing and good hygiene.


Guildhall Administration Service:  

Room hire and all events held at the Guildhall have been cancelled.  The Guildhall is closed from 24th March 2020 until further notice.   Staff are working from home and operating a reduced service.  We remain contactable via telephone, email, the website and social media.  Details as follows:

Telephone: 01752 844846



Social Media: Facebook and Twitter


Finance and Year End (AGAR)

As at Thursday 19th March 2020 the Finance Department is operational and measures are in place to ensure the finance of the Town Council continues to operate.

We have reviewed the Town Council Scheme of Delegation to ensure minimal disruption to work and decision making.

Saltash Town Council has updated their Annual Business Continuity Plan 2020-2021.

The deadline for Local Government Financial Audits is to be considered by the Government and possibly extended to 30.09.2020.  Future updates to follow. 


Town Council Meetings and Committee Meetings:

The Town Council has cancelled all meetings for the foreseeable future.  Virtual communications are being explored.  

Publication of Delegated Decisions


As previously advised the council must record all decisions taken under the scheme of delegation which do not fall within statutory duties and the normal job description.  We have published a template register which is available as a download from our website.


The new regulations confirm that this document must now be made available to the public either via our website with any relevant documents or any other way agreed by the council.  In the first instance we are posting the record on the website and are the making the background information available on request.   


You will find the register here

Planning Applications

It is acknowledged that Coronavirus will have an impact on Cornwall Councils and the Town Councils ability to hold face to face meetings however the Government has stated it requires the planning process to continue.  Saltash Town Council is responsible for making recommendations on Planning Applications to Cornwall Council as the Planning Authority within statutory timescales therefore the following Emergency Planning Determination Procedure has been agreed to allow the Town Council to continue considering Planning Applications.

Emergency Planning Determination Procedures

If you have any queries please do not hesitate to contact the Town Council on 01752 844846 or email     

Access to Information:

Please note that due to the Covid-19 Coronavirus pandemic, there may be delays in processing requests made under the GDPR and Data Protection Act 2018 and the Freedom of Information Act. We will handle all requests as quickly as possible and keep you informed on the progress of your request.


Town Councillors:

If you are forced to stay indoors due to Coronavirus, the Town Council are here to help you.  Please contact us on:

Telephone: 01752 844846


OR contact your Ward Councillor:


Saltash North Ward:

Sarah Gillies:

Julia Peggs:

Bill Phillips:

Brenda Samuels:


Saltash South Ward:

Mark Fox:

Sheila Lennox-Boyd:

Sarah Martin:

Averil Pinckney:


Saltash East Ward:

Richard Bickford:

Mike Parker:

Julie Rance:

Pete Samuels:


Saltash West Ward:

Gloria Challen:

Jean Dent:

Steve Miller:

David Yates:


Information about Coronavirus (COVID-19):

Coronavirus - What the Government advises 

Coronavirus - UK Government Response

Travel Advice



ACAS - Coronavirus Advice for Employers and Employees

Guidance for employees, employers and businesses

A Guide on What You Can Expect UK

At Risk or Vulnerable


University and School Closures


Guidance for Households with Possible Coronavirus Infection


Local Advice:

St Stephens CP School

Cornwall Council

Tamar Bridge and Torpoint Ferry Joint Committee

Cornwall Registration Services


Business Support:

Local  businesses have been enquiring about how they can register for grant support and the latest advice is that letters have been sent to business or correspondence address. Business owners will need to complete an online form with some simple bits of information to be able to pay the grant - the quicker this information is provided the sooner the grant can be paid.


If an owner canít access their business premises or hasnít received a letter by Friday 3rd April, then they should contact Cornwall Council on 0300 1234 171.

Business Advice - Visit Growth Hub or call 01209 708660 during office hours. 

Businesses rate support


Public Health England:

Public Health England

Public Health England Blog

Public Health Blog About Social Distancing


Prevent the Spread of Infection:

How to Explain to Children

NHS Advice


Community Emergency Plan:

Homegroup - Outreach Service

Saltash Baptist Church - Response Team - 01752 849948


Saltash Wesley Methodist Church

Tamar Fresh - Local Food Deliveries

disAbility - Community Support - 01736 759500

Holmes Delivery Service, answerphone service 01752 843753 Email

Detailed list of Local Services in Saltash


Ways to Help:

Donate to Saltash Food Bank

Volunteer - Volunteer Cornwall

Donations Needed - Community Enterprises PL12



Plymouth City Bus - Service Updates

Stagecoach - Service Updates

GWR - Check your Journey

Tamar Crossings - Press Release



Useful Links and Information:

Every Mind Matters

Self Employed Friends: 0300 456 3565

COVID-19 Pandemic Unemployment Payment

Reed Employment Services

Community Enterprises PL12 has a fantastic list of support and deliveries available in your area

Financial Conduct Authority - Support for Consumers

Gingerbread - Single Parent Advice

Post Office Services and Advice


Saltash Town Council ask that if you identify any local residents who need support, or any local issues related to COVID-19 which need support, please contact the Town Clerk.  The Town Clerk will collate these and escalate to the Town Councilís Community Link Officer at Cornwall Council to assist with allocating support where it is most needed.  The very best email for all virus queries / information / advice is

Saltash Town Council thank all community groups and volunteers that have come together to support our community and ask that you bear with us as we continue to work our way through the briefings and guidance.

Please continue to protect yourself and others.

Call us on 01752 844846

Saltash Town Council, The Guildhall, Lower Fore Street, Saltash PL12 6JX