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Frequently Asked QuestionsBefore contacting the Guildhall have a look at this list of frequently asked questions - you might save yourself some time! Allotments
There are three sites in the town - Fairmead Road, Grenfell Avenue and Churchtown (part of the new cemetery land).
Please contact the Guildhall either by email, telephone or in person during opening hours. You must be a resident of Saltash.
Charges are reviewed annually. Please see the list of current charges here. Pontoon
Please either speak to one of the Waterfront Wardens or contact the Guildhall for details of the fees and charges and waiting list. Events & Tourism
You can enter your event yourself using the add and event button at the bottom of the Events page, email enquiries@saltash.gov.uk or telephone/visit the office during opening hours.
Notices may be emailed to enquiries@saltash.gov.uk or posted/handed in to the office. Notices are displayed at the discretion of the Town Clerk.
Please contact the Mayor's Secretary at the Guildhall, reception@saltash.gov.uk
Please browse the Leisure pages of this website. If you have a smartphone there is a Saltash Town Guide app (available for iOs and Android). For more information click here. Family History
Why not contact Saltash Heritage? They run a local history group as well as the town museum and may be able to help with your enquiry. Visit their website for further details. http://www.saltash-heritage.org.uk/ Cornwall Council publishes some useful information and tips on its website: http://www.cornwall.gov.uk/community-and-living/records-archives-and-cornish-studies/family-history/ Planning Who decides whether a planning application is permitted? Cornwall Council are the local planning authority for the county. The Town Council is a consultee and can make comments on applications. Click here for a useful explanation of the role of the town council in the planning process. How can I view a planning application? The Town Council posts links to all planning applications as they are received. You can also visit the library or Cornwall Council offices. Telephone 0300 1234 151 for more information. How can I comment on a planning application? Click here for the factsheet published by Cornwall Council. Any comments sent on planning applications to the Town Council will be passed on to Cornwall Council. Waste/Recycling
The recycling, rubbish and waste page of the Cornwall Council website provides information about all aspects of collections in the County. If you visit the My Area page of the website (this can be found on the home page) and enter your postcode this will bring up a page with a variety of local information, including the calendar for domestic collections. http://www.cornwall.gov.uk/environment-and-planning/recycling-rubbish-and-waste/
Call 0300 1234 141 e-mail: refuseandrecycling@cornwall.gov.uk Use the online form on the Cornwall Council home page: http://www.cornwall.gov.uk/environment-and-planning/street-care-and-cleaning/litter Nuisance Seagulls Advice from Cornwall Council, Environmental Protection: http://www.cornwall.gov.uk/environment-and-planning/environmental-protection/environmental-protection-pests/gulls/ Report a highway or countryside issue This might include potholes in the road, overgrown hedges/vegetation encroaching onto a pavement, flooding, mud or debris on the road amongst other things. Report problems direct to Cornwall Council using the following link: Transport/Roads
Timetables are available on the Cornwall Public Transport Information website. www.cornwallpublictransport.info Alternatively contact bus companies running services in the area: Plymouth Citybus (operates as Go Cornwall in the county): https://www.plymouthbus.co.uk/ Telephone: 01752 662271 Stagecoach: https://www.stagecoachbus.com/
The scheme is administered by Cornwall Council. For details on how to apply or check your eligibility please click the link below or visit your local library. Alternatively you may telephone 0300 1234 100 for more information.
Timetables are available on the Cornwall Public Transport Information website. www.cornwallpublictransport.info Saltash Rail Users Group publish a timetable which is available in the Guildhall and other locations in the town. Network Rail: http://www.networkrail.co.uk/timetables-and-travel/
Where possible the Town Council publish information about local road closures on the website and social media. Cornwall Council publish details on roadworks in the area: http://www.cornwall.gov.uk/transport-and-streets/roadworks/ For information on roadworks on trunk roads in the region (A30, A38) please see the Highways Agency Live Traffic Information: http://www.highways.gov.uk/traffic-information/
There are pay and display car parks at Alexandra Square, Culver Road and Belle Vue (2). There is also a car park at the Waterside which is currently free.
The car parks are operated by Cornwall Council. Please click here for current charges.
Either click on the link below, call into the library or telephone 0300 1234 222. You will need to quote the number which is attached to the light. You can report other electrical problems here. http://www.cornwall.gov.uk/transport-and-streets/roads-highways-and-pavements/
The link is the same as reporting a broken streetlight. You can also report other street works or highways problems here. Problems can also be reported at the library or by telephoning 0300 1234 222 http://www.cornwall.gov.uk/transport-and-streets/roads-highways-and-pavements/
Tamar Tags are issued by the Tamar Bridge and Torpoint Ferry Joint Committee. Application packs can either be requested from Customer Services in person (at the or by phone 01752 361577 or downloaded from the website http://www.tamarcrossings.org.uk/index.aspx?articleid=49630 The Tamar Tag Customer Service Centre is based at the Tamar Bridge Office, Pemros Road, St Budeaux, Plymouth.
The BBC publishes local tide tables as part of their weather service. http://www.bbc.co.uk/weather/coast_and_sea/tide_tables/10/14a#tide-details
The Town Council issue Community Chest and Festival Fund grants. The guidelines and applications form can be found here:
Grants application form can be found here
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Last updated 6th December 2019 | Website developed by WesternWeb |