The documents listed below are also available on application to the Town Clerk. Information provided is correct at time of going to press but no responsibility is accepted for any loss or damage caused due to the use of this information.
Complaints Procedure: We hope you are happy with the work we are doing, and trust you will come to us if you have any complaints. If however you feel that you have exhausted all avenues, any complaints about councillors can be sent to: The Monitoring Officer, Cornwall Council, Room 462, New County Hall, Truro, TR1 3AY
Invoices: The Town Council will pay all non-disputed invoices within 30 days. Details of all expenditure is listed in the Finance section of the Town Council agenda held on the first Thursday of every month.
Finance
Notices
- Civility & Respect Pledge
- Certificate of Conformity
- GDPR Privacy Notice FOI
- Health & Safety Policy Statement 2023
- Living Wage
Policies - Employees
- NJC Green Book
- Data Protection - Criminal Records Information Policy
- Data Protection Policy (Employees)
- Disability Employment Policy
- Employee Handbook 2023
- Protocol for Member Officer Relations
- Provision of IT and Acceptable Use Policy
- Recruitment & Selection Policy
Policies - Finance
- Accounts and Audit Regulations 2015
- Annual Business Continuity Plan
- Annual Internal Audit and Business Risk Assessment
- Annual Reserves Policy 2023-24
- Annual Statement on Internal Control 2023-24
- Annual Treasury Management Strategy
- Anti Bribery Policy Statement & Anti Fraud & Corruption Strategy 2023-24
- Finance Schedule & Precept Plan
- Local Government Pension Scheme
- Receipting of Income & Banking Procedures
- Risk Management Plan Statement 2023-24
- Risk Management Strategy 2023-24
- Scheme of Delegation
- Financial Regulations 2023-24
Policies - General
- Acquisition or Sale of Land and Property
- Allotments
- Code of Practice for Handling Complaints
- Communications Policy
- Data Retention and Disposal Policy
- Equality and Diversity Policy
- FOI Model Publication Scheme 2023
- Freedom of Information Policy
- Grants Policy
- Information & Data Protection Policy
- Management of Transferable Data Policy
- Match Funding for Playparks
- Planning - A Guide for Councillors
- Receiving Public Questions, Representations & Evidence at Meetings
- Safeguarding Policy
- Social Media Policy
- Standing Orders
- STC Seals & Logo
- Terms of Reference - Committees & Sub Committees
- Training and Development Policy
- Unreasonable Customer Behaviour and Persistent Complaints
- Zero Tolerance Policy